About the services
Frequently Asked Questions
Firstly, try to use a box that’s the right size. Books and DVDs are heavy so they need to be packed into smaller boxes. Try not to have items sticking out of the top of boxes – this makes them harder to load. Try to fill up the boxes with cushions, linen or even newspaper so the top of the box doesn’t get crushed!
In the kitchen, it’s best to try and place a towel or sheet at the very bottom of the box. Crockery and glassware items will need to be individually wrapped in paper. White butchers paper is best for this as newspaper can sometimes leave ink marks. (We have butchers paper for sale if you need some). Finish off the box with another towel, sheet or layer of crumpled paper at the top. Boxes should be packed firmly (so the contents don’t move around) but not too tight.
Dinner plates are best wrapped individually and then stacked on their ends.
You can use light things such as Tupperware and plastic items to fill up boxes that have heavier items on the bottom layer.
Boxes should be labelled with the room and a brief description of contents, so you can find things easily at the other end.
Yes you can leave clothes and blankets inside drawers and blanket boxes. Anything that will move around inside drawers will need to be removed and packed into boxes. It’s a good idea to remove make-up, medicines, jewellery, stationery, etc from drawers and repack them somewhere else.
Documents and files can be left inside your filing cabinet.
Once you know everything has arrived in your new home, and it’s all safe and sound – we would like payment please!
Payment is expected on the day of removal and can be made via these methods:
major credit cards (MasterCard, Visa, American Express)
Please note that payment by American Express will attract an extra charge of 2.75% to cover bank fees on the transaction.
It’s not an absolute requirement but we do work better with a caffeine intake! LOL
For most moves, we can start first thing in the morning and have you out of your old place by lunch time. You should then be in your new place in the afternoon and you can start unpacking a few essential boxes!
However, If you have lots of belongings or if there’s a lot of travelling to be done between your old and new homes, then we’ll need a bit longer to get you settled into your new place.